Contact Us

The answer to your question could already be covered in our FAQ and it’s just a click away. Read our FAQ to check. If the answer isn’t there, you may send us an email and we are always here to help you 24 hours a day, 7 days a week.

If you need an immediate reply, or prefer a 2-way conversation, you may call or text us at +62 811 9503059. Our customer care line is open from Monday to Friday, from 9:00 AM to 5:00 PM West Indonesia Time (GMT+7).

You may also add us to your phone’s contact list and chat with us on iMessage, WhatsApp, or LINE. Alternatively, you can also follow @Linoluna_ID on Twitter and Instagram and give us a mention or drop a direct message.

For those of you who would like to contact us in writing, here is a little form you’ve got to fill in.